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Product description
Product quality
Will it look the same in real life as the photos?
Yes — the item you receive will match the product photos.
We use real pictures of the actual products, so the colors, materials, and overall style stay consistent in person.
How accurate are the details?
The materials, finishes, and design elements closely match the authentic look shown in the photos.
Engravings, stitching, textures, and hardware are chosen to reflect the same style and feel.
Any small variations are natural and don’t affect how the item looks or functions when used.
Shipping & Order Processing
How long does shipping take?
Standard shipping takes 7–12 days worldwide — and it’s free, no matter where you live.
Express shipping takes 4–8 days and costs $19.99.
Every order includes full tracking, so you can follow your package the entire way.
If you need it by a certain date, message us — we’ll help you choose the best option.
Will there be issues with customs or delivery?
No — shipping is tracked, discreet, and customs-safe.
We handle customs processing on our end and there won't be any extra fees.
If anything ever goes wrong, we take responsibility — not you.
Returns & Refunds
You’re always covered.
If there’s an issue with your order — whether it’s the wrong size, a quality problem, or something just isn’t as expected — we’ll work out the best solution together.
You can return any item within 30 days of delivery.
Items must be unused, unworn, and in their original packaging.
Return shipping:
- If the product is faulty or has a quality issue, we cover the return cost.
- If it’s for reasons like size change or personal choice, the customer covers the return shipping.
Refund options:
- Full refund
- Store credit
- Exchange
You choose what works best for you.
To start a return, just contact us by email or through our social channels.
Refunds are processed immediately after the returned item arrives.
We don’t leave customers stuck — ever.
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Frequently asked questions
Are you guys legit?
This is our most asked question — and the answer is yes.
Crossed Out is a 100% legit CH rep store with 1,000+ orders shipped worldwide, trusted by customers across the USA, UK, Europe, and Canada.
We specialize in 1:1 CH-inspired pieces, and every order goes through a full quality check, is securely packaged, and shipped with tracked delivery until it reaches your door.
If you want proof that we actually ship out orders, check our Instagram story highlights, where we consistently show real outbound packages from our customers’ orders.
You can check our IG Story Highlights from here.
Do you ship worldwide?
Yes — absolutely.
We ship worldwide and deliver to our main markets like the USA, Europe, the UK, and Canada every single day.
We’ve also successfully shipped to more remote locations such as Bosnia, Chile, South Korea, and the United Arab Emirates.
If your country has a postal service, we can deliver to you — safely, tracked, and discreetly.
How long is shipping and where do you ship from?
Our processing time is 48–72 hours.
Processing depends on whether the item is already in our main shipping warehouse — some pieces may need to be transferred from a partner warehouse before they can be dispatched internationally. In rare cases, this transfer can take slightly longer than 72 hours, depending on availability and logistics between warehouses.
Once your order is processed, you can choose between:
Standard Free Shipping: 7–12 days
Express Shipping ($19.99): 4–8 days
All orders ship from Shenzhen, China, through our secure logistics partners. Every package receives a full tracking number the moment it leaves our warehouse, so you can follow your order from dispatch to delivery.
Will my order get seized by customs?
No.
We use discreet, plain packaging and safe shipping routes.
We’ve shipped hundreds of orders worldwide without a single customs issue.
Your parcel will arrive like any other online clothing order.
Will I be charged customs fees?
In most countries, no.
We ship using customs-friendly methods, and almost all customers receive their order without any extra fees.
Do you offer tracked shipping?
Yes — all orders include 100% tracked shipping.
You’ll receive a tracking number as soon as your order leaves the warehouse.
Do you offer exchanges or returns?
Yes.
If your item arrives damaged, incorrect, or has any issue, we’ll replace it or refund it.
For sizing exchanges, contact us within 14 days of delivery and our support team will help you out.
How do I choose the right size?
Each product page includes a size chart and fit notes.
If you’re between sizes, we recommend going one size up, especially for hoodies, tees, and jeans with a slim fit.
Need personal advice? Message us — we answer 24/7.
Will the item look exactly like the photos?
Yes — all items are 1:1 quality and look exactly like the product photos and customer pictures.
Colors, details, patches, and embroidery match what you see online.
No surprises.
Why are some logos blurred in the product images?
Some images are blurred for compliance and platform security reasons.
Your product arrives in full detail — no blurring, no missing elements, nothing altered.